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FREE Pizza Kit with NEW Napoleon Prestige Grills
This item leaves our warehouse within 10-14 Business Days
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Key Features
- Enhanced one-spark technology for reliable quick & easy ignition every time
- 8.5 mm cooking grid offers better heat retention & distribution
- Improved staggered sear plates optimize even heating & reduce cold spots
- Expand your cooking possibilities with larger sear station, rear burner, & included rotisserie kit
Sleek & Modern Stainless Steel Design
The stainless steel Prestige 500 Propane Grill is a dynamic evolution in grilling. Enjoy the sleek and modern design and the innovative cooking methods you already love with the evolved Prestige 500 Gas Grill.
Reliable Starting with Enhanced JetFire Ignition
Enhanced JetFire technology means a more reliable start every time you fire it up. This innovative ignition system eliminates the frustration of multiple attempts to get the grill going, allowing you to start barbecuing with ease and confidence.
Thicker Grates for Better Heat Retention
Thicker 8.5 mm cooking grates allow for better heat retention while still boasting Napoleon's iconic wave design.
Updated & Angled Sear Plates for Even Cooking & Grease Management
To further optimize heating efficiency, the sear plates are staggered and allow heat to move more efficiently, making cold spots & flare-ups a thing of the past while vaporizing those flavorful drippings. The sear plates are also angled, making grease management much easier & a porcelainized drip pan means no salt corrosion.
More Grilling Options with Expanded Rotisserie & Sizzle Zone
An expanded rotisserie burner and larger infrared Sizzle Zone provide enhanced performance so you can entertain larger crowds. The rotisserie burner is perfect for slow-roasting meats to perfection, ensuring evenly cooked roast every time. While hosting family gatherings or neighborhood cookouts, the larger Sizzle Zone offers a high-temperature area perfect for searing meats, locking in flavors and juices with precision.
LED Knobs for Nighttime Grilling
LED control knobs are ideal for nighttime grilling and feature a SafetyGlow so you know when the gas is running.
Stowable Warming Rack & Hidden Tool Hooks
To keep things nice & tidy when not in use, you can stow the warming rack, and hidden tool hooks provide even more extra prep space.
Heavy-Duty Castor Wheels for Easy Mobility
Improved heavy-duty castor wheels allow you to more easily relocate the grill when needed.
Legal disclaimers and warnings
Product packaging, owners’ manuals, installation instructions, and/or operating instructions may include more information than what is shown on our website. The content on our site is intended to be used for reference purposes only. Please fully read all included manuals and documentation before installing or using this product. WARNING for California residents: this product may contain chemical(s) known to the state of California to cause birth defects, cancer, or other reproductive harm.
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Warranty
Napoleon offers a lifetime warranty from bumper to bumper. Labor not included.
Refer to manufacturers manual for full warranty details.
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Customer Reviews
542 reviews
Piedmont SC
Jan 4, 2025
After 2 years of service it has served me well. My only problem has been with searing side burner and has deteriorated over time, the stainless screen has a large hole in it and the cast iron grid is falling apart so i am no longer able to use it, will have to be replaced. thinking a stainless steel cooking grate and will last forever.
Oct 15, 2024
Delivery was as stated, assembly was extremly easy. I am 75 year old and it took me exactly 2 hr. to put together. Assembly also gives you a sense of the quality of the materials used. So far so good, love using the grill.
Charleston, SC
Oct 15, 2024
Mine is 8 years old and needs its 4th manifold (ignitors fail in short order and the whole manifold must be replaced to repair). Drip pan needed replacing. Burners, vaporizer plates, flame crossovers, and regulator all need replacing. Knobs are plastic and crack after so many cycles. Door magnets rusted and no longer latch the door. Electric ignitor has failed. Tops of doors melted. Stand, shelves, etc. are 400 series stainless and do corrode. Fasteners are NOT stainless and fail. Stencils started peeling off when fairly new. A grill is only as good as its worst parts. Does the job admirably well when it is working so I'll give it two stars instead of one.
Phoenix
Sep 24, 2024
Made cheaply, very flimsy…side panels are not very secure. Some of my handles failed..
Jul 16, 2024
I think when someone orders a grill like this, you should give them clear understanding of how much it takes to assemble if I had to do over again, I would have went and bought a new grill where it would be assembled for me.
Sandy Hook, VA
Jun 27, 2024
This is a note I have tried to send to Napoleon Support: I continue to have problems with my Napoleon Grill, the grill is 2 years old it is a Prestige 500RSIB S/N = 500-444849. One of the knobs is still not working correctly, the light on the knob does not work and the ring at the base of the knob is loose. I did speak with Daniel in support a few weeks ago, but the light no longer works. Can I please get replacement part for the light and the ring? I have also had a number of problems with the regulator, and I would like to have it replaced. It often does not allow the grill to remain hot enough and I need to reset the regulator in the middle of cooking, I have reset the regulator more times than I can count. Last night I was grilling beef filets and chicken with 4 burners on fairly high, the grill started to cool down while I was grilling and would not get hot again. Honestly, I am not happy with my purchase of this grill, I would like to replace the entire grill. My grilling experience has not been a good one since purchasing this grill. A lifetime warranty on a product that continues to fail is more effort than it is worth. Napoleon support is completely unresponsive – Zero response to warranty claims. I have tried to open multiple warranty claims only to learn after filling out the form that I needed to sign in. I was then unable to find a customer sign in page on the web site. I also waited on hold for support, I left a call back number but I have not received a call back.
Greenville, SC
Jun 26, 2024
Amazing grill!! Built heavily, even heat, holds heat well, even the thermometer is accurate. Killer looks, all my friends and relatives are impressed. As for me I am 70 years old, have probably owned 20 $300 to $500 dollar grills in my life, some of which I really liked, but none even comes close to this thing. Don't be like me and be so cheap that you wait till you are 70 to get one ! No way you will regret this purchase.
undisclosed
May 26, 2024
The Prestige® 500 RSIB works awesome! Super easy to start each burner and regulate the temperature. I am very impressed with the short time it takes to heat up (500+ degrees) and the even cooking throughout the entire grill. I had another popular brand for many years that I thought worked well but the Prestige® 500 RSIB is waaaayyy better.
2 of 3 found this review helpful
undisclosed
May 20, 2024
Best grill I ever owned. Heats well and maintains that heat really real. Longevity will be key but so far I'm liking it. Pretty happy with my purchase.
1 user found this review helpful
undisclosed
May 20, 2024
I love this grill so much. It has great heat output, even cooking and great temperature control. I have had the grill for 2 years at this point, and I have loved every minute of it. I give it an annual deep clean and it looks like new every time.
2 users found this review helpful
Questions & Answers
Hi Nick. Napoleon powder-coats cold rolled steel for the black Prestige and Rogue grills. Cold-rolled steel is less expensive than stainless steel. Other than that, the grills will perform the same.
Asked by Nick Mueller | Answered by Nick MuellerHi David. The Napoleon is 10 feet long with 3/8 inch fittings. Please keep in mind that all natural gas connections should be completed by a licensed professional.
Asked by David | Answered by DavidHi Joe. Any hose longer than the 10-foot hose that was included will have an affect on the performance of the grill. We would not suggest it, nor would Napoleon.
Asked by Joe H | Answered by Joe HI have a 50 ft. 3/8" gas hose from home deopt on my grill and it works fine.
Asked by Joe H | Answered by Joe HHi Duben96. The Napoleon Prestige 500 is a great choice, but the grill head is not removeable from the cart.
Asked by duben96 | Answered by duben96I have not attempted that. Sorry Get Outlook for Android< https://aka.ms/AAb9ysg>
Asked by duben96 | Answered by duben96Hi: I had the very same issue two years ago. Except, I had already purchased the grill and then decided to do a built-in kitchen. I talked to Napoleon's technical people directly and they told me under no uncertain terms that the cart units are not engineered to be built-in. If built-in it would over head and burn up the wiring/electronics. I believe they do have a top that can be built in, but the cart version is not the one. I ended up having our contractor just make a space for the grill and that is just fine. Air can circulate all around the unit and it has not had any heat problems in the 2 years that we have used it. Also, I can pull the unit out to clean it and clean behind it and this is handy. I really ended up not missing built-in option. I did take one of the "table wings" off so it was more compact in the space. Hope this helps...
Asked by duben96 | Answered by duben96I would not recommend that with this grill. There are units made specifically for that purpose, which would probably make more sense. There is an installation video on the Napoleon website with step by step instructions. I would watch that to see what you would be getting into.John "No man's life, liberty, or property are safe when the legislature is in session!" - Gideon J. Tucker 1866 "I cook with wine. Sometimes I even add it to the food." -W.C. Fields
Asked by duben96 | Answered by duben96Good luck. I do not know for sure; however, I would assume not. I would call their corporate offices in Canada. Dennis Pierson
Asked by duben96 | Answered by duben96I'm not sure how heavy it is, I'm sure it's available online. I do have to say that I put it together myself and I do really love the grill. I use all of the features, I even purchased equipment to smoke with it. It's a great grill
Asked by Jerry | Answered by JerryHi, Jerry. Napoleon shows that the Prestige 500 grill weighs in at 207 pounds.
Asked by Jerry | Answered by JerryHi. The Side Sear Station on the Napoleon grills have 2 position grates that will allow cooking with cookware as well as searing.
Asked by BBQ Griller | Answered by BBQ GrillerI use it all the time for not only searing but to heat up sauces, etc, as it has it's own temperature control
Asked by BBQ Griller | Answered by BBQ GrillerThey cannot be swapped.
Asked by Ned | Answered by NedNo. John J Feldman Jr. visit me on LINKEDIN "No man's life, liberty, or property are safe when the legislature is in session!" - Gideon J. Tucker 1866 "I cook with wine. Sometimes I even add it to the food." - W.C. Fields
Asked by Ned | Answered by NedI don;t think so. The gas line is no long enough to reach to the right side.
Asked by Ned | Answered by NedNo, it cannot that I can see.
Asked by Ned | Answered by NedNo, unless they make that specific design.
Asked by Ned | Answered by NedAlso the shelf on the right side collapses down and the Sirius station is not mobile that way Get Outlook for iOS< https://aka.ms/o0ukef>
Asked by Ned | Answered by NedNo. It�s made to mount to the left side. The holes in the gas lines and the electric line to power of the starter are all over on the left side of the grill. Get Outlook for iOS< https://aka.ms/o0ukef>
Asked by Ned | Answered by NedJerry
Asked by ChumBucket | Answered by ChumBucketThe hose appears to be 6 ft long with a quick connect on it Get Outlook for Android< https://aka.ms/AAb9ysg>
Asked by ChumBucket | Answered by ChumBucketAbout 6 foot
Asked by ChumBucket | Answered by ChumBucketIt is 6 ft long, however 2.5 ft is used before it exits the rear of the cabinet. So, it extends just 3.5 ft more after it exits the back of the unit. Jerry
Asked by ChumBucket | Answered by ChumBucketAbout 8 feet.
Asked by ChumBucket | Answered by ChumBucketThe hose is 10-12 feet. Quick connect connectors are included. Dennis A Pierson VP Client Services NCI Consulting Group www.nci-cg.com
Asked by ChumBucket | Answered by ChumBucket6 ft
Asked by ChumBucket | Answered by ChumBucketi think it is 10 feet. but after connecting it and routing it through the cabinet, then to the rear, it extends another approx 90 inches (7.5 feet)
Asked by ChumBucket | Answered by ChumBucketHi, my gas line is 10ft long. I love the grill and all the features. Jonathan
Asked by ChumBucket | Answered by ChumBucketHello! The product manual states that a 10 foot hose with quick disconnect is included. I hope this helps!
Asked by ChumBucket | Answered by ChumBucketyes
Asked by Tim | Answered by TimHi Tim. You can definitely add wood chips or chunks to the charcoal tray. If you are intending to cook over the charcoal tray, I wouldn't recommend replacing the charcoal with wood chips, just add chips to the charcoal.
Asked by Tim | Answered by TimSince this is a propane grill, I would guess you could use about anything you want in "this pan" to flavor the food you are cooking.
Asked by Tim | Answered by TimHi Debbie! This model only has lights on the knobs.
Asked by Debbie | Answered by DebbieHi Debbie, this grill only has burner control knob lighting, there are no grill surface or cart storage lights.
Asked by Debbie | Answered by DebbieCompare Similar Items
Current Item | ||||
Class | Premium | Practical | Practical | Practical |
|---|---|---|---|---|
Fuel Type | Propane | Propane | Propane | Propane |
Collection | Prestige | Regal | Regal | Prestige |
Configuration | Freestanding | Freestanding | Freestanding | Freestanding |
Exterior Material | Stainless Steel | Stainless Steel | Stainless Steel | Stainless Steel |
Exterior Stainless Grade | 304 Stainless Steel | -- | 304 Stainless Steel | 304 Stainless Steel |
Primary Color | Stainless Steel | Stainless Steel | Stainless Steel | Stainless Steel |
Number Of Main Burners | 4 Burners | 5 Burners | 5 Burners | 4 Burners |
Grilling Surface BTUs | 48000 | 55000 | 55000 | 48000 |
Infrared Main Burner | Not Available | Not Available | Not Available | Not Available |
Main Burner Material | Stainless Steel | Stainless Steel | Stainless Steel | Stainless Steel |
Flame Tamer Material | Stainless Steel | Stainless Steel | Stainless Steel | Stainless Steel |
Cooking Grate Material | Stainless Steel | Stainless Steel | Stainless Steel | Stainless Steel |
Cooking Grid Dimensions | 28 3/4 X 18" | 31 7/8 X 19 1/4" | 31 7/8 X 19 1/4" | 28 3/4 X 18" |
Main Grilling Area | 500 Sq. Inches | 625 Sq. Inches | 625 Sq. Inches | 500 Sq. Inches |
Secondary Grilling Area | 414 Sq. Inches | 250 Sq. Inches | 250 Sq. Inches | 400 Sq. Inches |
Total Grilling Area | 914 Sq. Inches | 875 Sq. Inches | 875 Sq. Inches | 900 Sq. Inches |
Burger Count | 22 | 24 | 24 | 22 |
WiFi/Bluetooth Enabled | None | None | None | None |
Rotisserie Burner BTUs | 18000 | 15000 | 15000 | 18000 |
Rotisserie Kit | Yes | Yes | Yes | Yes |
Heat Zone Separators | No | No | No | No |
Ignition Type | Flame Thrower | Continuous Spark | Continuous Spark | Flame Thrower |
Flash Tubes | No | No | No | No |
Grill Lights | External | External | External | External |
Spring Assisted Hood | No | No | No | No |
Thermometer | Analog | Analog | Analog | Analog |
Includes Smoker Box | No | No | No | No |
Side Shelves | Yes | Yes | Yes | Yes |
Hose Included | Yes | Yes | Yes | Yes |
Side Burner | Sear Station | Side Burner | Side Burner | Sear Station |
Total Side Burner BTUs | 14000 | 10000 | 10000 | 14000 |
Made in USA | No | Made In The USA With Globally Sourced Parts | Made In The USA With Globally Sourced Parts | No |
Cart Assembly | Some Assembly Required | Some Assembly Required | Some Assembly Required | Some Assembly Required |
Commercial-Grade Multi-User | No | No | No | No |
Size | Medium (27 - 33") | Medium (27 - 33") | Medium (27 - 33") | Medium (27 - 33") |
Marine Grade | No | No | No | No |
Width | 65.5" | 62.5" | 62.5" | 66.25" |
Height | 51" | 49.2" | 49.2" | 50.25" |
Depth | 26" | 24.8" | 24.8" | 26.5" |
Weight | 210 lbs | 215 lbs | 215 lbs | 202 lbs |
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Proposition 65
This product can expose you to substances known by the state of California to cause birth defects or reproductive harm.
For more information, go to www.p65warnings.ca.gov
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Carriers that schedule delivery appointments require you to be home for delivery and provide your signature. The delivery is made with a semi-truck with lift gate services, and the shipment is dropped off at the curb. If you authorize the shipping company to leave the delivery without a signature, BBQGuys can't be held responsible for damages that occur during delivery. As complicated as this process may seem, we've only scratched the surface here — please review our detailed guide to freight delivery so there are no surprises when a freight shipment heads your way.
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This item leaves our warehouse within 10-14 Business Days
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Return all new, unused, and unassembled items in their original packaging, and we'll give you a full refund minus the cost of the original AND return shipping.
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