Blaze Premium LTE 3-Piece 40-Inch Propane Gas Outdoor Kitchen Package

Tldr; the quality of the grill does NOT justify the high price; and the service team of BBQ Guys does not give me any confidence on any warranty claim. I would not recommend buying this product, nor would I recommend buying from BBQ Guys.

I bought this grill in 9/2023 for my backyard construction project. The BBQ island was built around it. I also bought the extended warranty. The very FIRST time I used the grill the knobs heated up to the point where my hands were almost burnt. The red lights behind the knobs also would not shut off. I went back and forth with customer service for days asking them to please have someone come out and look at this since this should not happen especially at the first use. They claimed that the wind caused heat displacement which would heat up the knobs and suggested I buy a "wind guard". I explained that there is no wind around my house. They they wanted to send me parts and have me replace them myself. I explained that i was told in the sales process that someone would come to my house as I am not comfortable fixing the grill or replacing parts. They told me that only the extended warranty company does that and I would have to go through them. I contacted the extended warranty company and made a claim, even spoke with someone who said they would contact me and for weeks did not hear back. I spent thousands on products from BBQ Guys for my backyard and am severely disappointed their service is completely inadequate and everything they promised in the sales process regarding what would occur if there was an issue was inaccurate. I also read online that others are having the same issue and that they are also being told to "get a wind guard". Obviously there is something wrong with the product.

I spend the summers cooking for pool parties and this grill has served me well. I'm glad I bought it and I would choose it again. I added a searing burner, and now I'm coming back to buy another one because when I want to sear, I want to sear a lot, and the one searing burner needs company.

I would've given it 5 stars but the rubber rings all fell off the dials within the first month of using it. Not sure why. But this grill rocks. I also bought the searing burner as well. Least amount of flare ups on any grill I've ever had. Nice even heat. This was the first outdoor kitchen I've built and am really happy with the way it turned out.

Grill not designed to be left outside in elements, with cover on it (blaze cover) entire unit fills with water after it rains, i could just imagine what would happen if i accidentally forgot to put cover on ,God forbid if there is any type of grease in drip tray it will make a huge mess all over your patio,all that money for the grill they don't even give you a rubber grommet for electrical wire to sleeve through cabinet and the cabinet is razor sharp, would've definitely returned it if wouldn't be such a hassle...you have to get down on your hands and knees to lock the wheels on the cart (my Weber I just us my foot)

The metal knobs have these black rubber band grips around them that last approximately 3 months. All 6 knob grips ripped. They replaced them under warranty but that isn't supposed to be a disposable item. Their engineering group needs to fix this and make good on the grills they sold. Choose another grill. The professional series has all metal knobs but they made them just a little bit bigger so it doesn't quite fit...

Very high quality and functions very well for the money do not think you could get a better grill

The grill arrived with the cart unassembled. The Grill itself in mostly assembled, packaged extremely well. It does take two people to attach the grill to the stand. It's pretty heavy. The removal of the burner and installing of the infrared burned is a breeze. There were no instructions where and how to mount the electrical box for the lights. The drip pan, I expected to be a heavier gauge stainless steel. The edges of the drip pan are sharp and not rolled. So watch your fingers! The Grill heats up fast, sears meat fast and cooks pretty evenly. I have found a few spots the are cooler when I grilled chicken wings. My concern is there is a gap in the rear, between the lid and the back of the grill. This gap will allow heat to escape so the temperature gauge will not reflect the actual inside temperature and it will not retain heat. It would be like leaving your over door open while it is on. The quality seem to be very good and it does cook to my liking so far. Now its a test of time. This grill replaced my Broil Master Grill I have for 19 years. I hope to get many years out if this one.

Great product and experience. Only small thing that would make it better would be if the side tables were wider.

Have only used our new Blaze 40" grill a few times, but so far it's been pretty good. The first couple of meals we cooked came out great - meat wasn't overdone and was still juicy. Last night we cooked burgers - burned everything and can't seem to figure out why the grill was burning so hot even when we had everything set at "low". Something to watch…. It's a nice grill though and we look forward to using it often.